If you have gone through all the steps on the Fluvius website and your application cannot be processed? If so, it is best to contact Fluvius via the general number or make a complaint on their website.
Please note that a solar panel grant cannot be applied for in the following situations:
- It is a new build home
- You do not yet have a digital meter
- Your solar panels are not yet registered
- The registration of your solar panels has not yet been processed by Fluvius