Find your answer here.
If you have gone through all the steps on the Fluvius website and your application cannot be processed? If so, it is best to contact Fluvius via the general number or make a complaint on their website.
Please note that a solar panel grant cannot be applied for in the following situations:
No problem! It is the inspection date that is important to the amount of your grant. Even if your digital meter won’t come until 2023, the value of your grant is determined by the inspection date on the inspection certificate.
Fluvius will provide your G number once the installation is fully registered. You can track the status of your file at any time via the link in the email Fluvius sent you.
You must also have a digital meter, Fluvius will automatically provide you with a letter for this.
The G number is the identification number of your installation / file with Fluvius.
Please note that this is not the same as the EAN number.
After all the administrative steps have been completed, Fluvius will pay out your grant. This may take some time, so keep in mind that you will not have it in your account a few weeks after the installation of your solar panels 😉.
The value of your grant will be determined based on the date your solar panels were inspected. This date is indicated on the inspection report and will be processed by Fluvius in their systems.
Due to the many PV installations, processing time is increasing at Fluvius. Currently, you can expect a processing time of 5 months. The staff at Fluvius will do their best to process your file as quickly as possible.
Once your solar panels are inspected and the inspection report is in, the solar panels are registered with Fluvius.
You don’t have a digital meter yet? Then you will have to wait until Fluvius comes to install the digital meter. After registering the solar panels, you will automatically be put on a list for a digital meter at Fluvius.
As soon as we receive your inspection report and all administrative information from you, we will report them to Fluvius.
So be sure to provide us with the following information in a timely manner:
– National register number
– EAN number of the installation
– Administrative information of the owner of the PV installation
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